Help during your stay
Your Alpine Elements hosts and reps will not only help you to get onto the mountain faster when you arrive, but they’ll be on hand throughout your stay to help with any queries. You may need to change or alter your hire equipment or have issues with your lift pass or finding your lessons meeting point. We are here to help and our aim is simple: to ensure you have a smooth week with minimal hiccups.
“On the Snow” only works with our specially selected third party suppliers, so you’ll need to buy your Ski Extras through us so that we can help you in resort. Guests find our help invaluable, especially when they are time-pressed and looking to get on the snow as fast as possible. See our terms for more.