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Our Active Team


A holiday to the Alps can be as busy or relaxed as you want it to be. With more than 80 activities to discover and hundreds of miles of trails you’ll need a local’s knowledge to make the most of it. 

Our Active Team is the secret ingredient to our holidays! A team of fun, energetic and creative individuals who are there to make sure you make the most out of your time in the Alps. They’ll help you book activities, give you an itinerary for a great day out and help you try all the weird and wonderful experiences that are only available to those that know where to go.

Their local knowledge

When you arrive, you’ll be welcomed by our Active Reps who will be on hand to help you plan a week of fun activities and give you some great ideas for half day or full-day excursions in the mountains. 

They have a local knowledge that will help you fast track to the best activities, bike trails and walks in the area. They can give you Route Cards - which are suggested itineraries with maps and things to do for a super day out. Their tips and advice will save you heaps of time and ensure you make the most of your time in the mountains.

Active reps

Our Active Reps are key to your holiday. They’re a lovely bunch of mountain-mad individuals, specially trained in all things alpine who are there to make sure you have a good time and make the most of the Alps and all its activities. They will advise you on which activities are best to do - what to expect, what to wear, how to find them - so you don't waste precious time during your week away.

They will also organise our inclusive excursions like Whitewater rafting, High ropes adventure and paddleboarding. And they’ll take bookings and organise transport for additional activities as needed.

Kids Club & Childcare staff

Our Active Kids Clubs (4-12) are very popular with parents as they allow children to meet new friends and learn new experiences - whilst giving parents a well deserved breather! Kids Clubs run for 4 days plus a sociable Family Fun day on the last day of each week - with organised activities - so that parents can join in and do things together with their kids and other families.

Our Kids’ Club staff are expert at keeping little-un’s entertained and our clubs allow parents some time-out to pursue their own activities.

Our Kids Clubs are only available in Morzine.


Bike Hosts & Mechanics

Our Bike hosts are important members of our team. They play a vital role in all things involving two-wheels. They will help you orientate yourself around the area, find the best trails and give out Route Cards for suggested rides. 

They will also organise social bike rides and family rides during the week, which you can join in from our hotels. Their role is to help you make the most of the area and remain on hand to ensure your bike is professionally maintained and rolling smoothly all week.


More on Mountain biking

"Our Active Team will be there to set you up with all the adventure you can handle."

Please note:

Our Active Team has experienced many of the activities and had training from our activity suppliers. However they are not professional mountain guides, instructors or formally qualified, (except for our bike mechanics and childcare leaders, all of whom hold qualifications). They can provide information and suggestions, but their advice is given in good faith, from literature and not to be relied upon if you have a special need or request. We recommend that you seek additional advice directly from the supplier if you have a special need or a particular question about (for example) fitness and suitability. Our suppliers will visit our chalets and hotels on your arrival day, normally in the early evening to take bookings directly, and answer technical questions. During the week our Active Team will be on hand to take bookings, organise activities and liaise with our French suppliers on your behalf.

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