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Our Active Team


A holiday to the Alps can be as busy or relaxed as you want it to be. With more than 50 exciting activities to try and a whole heap of walks and rides to discover - it’s our job to help you make the most of it. 

Our Active Team is the secret ingredient to our holidays! A team of fun, energetic and creative individuals who are there to help you in any way that they can. They’ll give you some great activities to try, (for free!)… help you book extra activities…find the best walks in the area… and give itinerary suggestions for a great day out. 

Our local knowledge

When you arrive, you’ll be welcomed by our Active Reps, who will be on hand to help you plan a week of adventure. They’ll give you lots of free activities to try (as part of our Active Packs) and if you’ve got any energy left, they’ll help you book any extras you’d like to try. 

They have local knowledge and will give you some great ideas for half or full-day excursions in the mountains, on two wheels or two feet. Their tips and advice will save you heaps of time and ensure you make the most of your time in the mountains.


Our Active Reps

Our Active Reps are a lovely bunch of mountain-mad individuals, picked for their friendly and energetic natures. From the moment you arrive to the time you depart, they will be on hand to make sure you are having a great time (not just a good time!) and seeing all the best bits of the Alps, which are vast and waiting.

They are specially trained in all things alpine; and will advise you on which activities are best to do for your taste and ability - what to expect, what to wear, how to find the activities - so you don't waste precious time during your week away.

They also organise our free-and-inclusive excursions like Whitewater rafting, our ‘Cascades’ Tree-top Adventure, Kayaking, Paddleboarding, a Guided Walk or Hike and much more. 

Our Childcare staff

Our Active Club Leaders are chosen for their friendly, kind and outgoing natures, as well for their energy and enthusiasm. They’ll take an active role in caring for, and giving, your child an unforgettable experience. The sort of fun-loving professionals that you can trust to look after your little ones.

Our Active Kids Clubs (4-12) are very popular with parents as they allow children to meet new friends and enjoy new experiences - whilst giving parents a well deserved breather! Kids Clubs run for 5 days which include a Family Fun Day with organised activities - so that parents can join in and do things together with other families.


Bike Hosts & Mechanics

Our Bike Hosts are Cytech qualified Mechanics and important members of our team. They play a vital role in all things involving two-wheels and their job is to keep our extensive fleet of bikes rolling and ensure you have a great time on your bikes. Whilst their mountain advice is not that of a qualified guide, they know where to find the best bike routes and can offer you itinerary suggestions for some great rides, so you waste no time in getting to the best trails.

More on Mountain biking

"Our Active Team will be there to set you up with all the adventure you can handle."

Qualified advice

Our Active Team has experienced many of the activities and had training from our activity suppliers. However they are not professional mountain guides, instructors or formally qualified, (except for our bike mechanics). They can provide information and suggestions, but their advice is given in good faith, often from printed literature and not to be relied upon if you have a special need, ability or request. We recommend that you seek additional advice directly from our activity supplier or a mountain guide if you have a particular concern about things like fitness and suitability of a trail or activity. Our suppliers will visit our chalets and hotels on your arrival day, normally in the early evening to take bookings directly, and answer technical questions. During the week our Active Team can give you supplier contact details and will be on hand to take bookings, organise activities and liaise with our French suppliers on your behalf.

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