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Our Mountain Team is the secret ingredient to our holidays! A team of fun, energetic and creative individuals who are there to help you in any way that they can. They’ll give you some great activities to try, for free!… help you find the best walks and bike rides… look after your children in our kids clubs…and give you itinerary suggestions for a great day out.
The Alps are vast and the activities to do are almost too numerous to list. That’s why our Active Reps are such an important ingredient to a holiday in the Alps.
Their job is to help you make the most of your stay; book you into some exciting activities and give you some great itineraries for a day out on two-wheels or two-feet. Their tips and advice will save you heaps of time and ensure you make the most of your week (or two) in the Alps.
Our Active Reps are a lovely bunch of mountain-mad individuals, picked for their friendly and energetic natures. From the moment you arrive to the time you depart, they will be on hand to make sure you are having a great time (not just a good time!) and seeing all the best bits of the Alps, which are vast and waiting.
They’ll give you lots of free activities to try (as part of our Active Packs) and if you’ve got any energy left, they’ll help you book any extras you’d like to try.
They are specially trained in all things alpine; and will advise you on which activities are best for your taste and ability - what to expect, what to wear, how to find the activities - so you don't waste precious time during your week away.
They also organise our free-and-inclusive excursions like Whitewater rafting, our ‘Cascades’ Adventure, Kayaking, Paddleboarding… and they can hook you up with a Guided Walk or bike ride and much more.
Our Active Club Leaders are chosen for their friendly, kind and outgoing natures, as well for their energy and enthusiasm. They’ll take an active role in caring for, and giving, your child an unforgettable experience. The sort of fun-loving professionals that you can trust to look after your little ones.
Our Active Kids Clubs (4-12) are very popular with parents as they allow children to meet new friends and enjoy new experiences - whilst giving parents a well deserved breather! Kids Clubs run for 5 days which include a Family Fun Day with organised activities - so that parents can join in and do things together with other families.
Whether it’s an E-bike adventure, a road biking excursion or a mountain bike ride, our Bike Hosts are invaluable to our programme. They are Cytech qualified mechanics and play a vital role in all things involving two-wheels. Their job is to keep our extensive fleet of bikes rolling and ensure you have a great time finding new trails and having a great day out. Whilst their riding advice is not that of a qualified guide, they can offer you itinerary suggestions for some great rides, so you waste no time in getting to the best trails.
If you’ve ever whizzed back to your hotel, famished from an afternoon of breathless mountain biking or satisfying kayaking, you’ll know how important your food and drink is when you’re living on a mountain. It’s something our hotel chefs take as seriously as we take the activities.
If you’ve ever stayed with us before you’ll know that our talented chalet hosts pride themselves on their top-notch food and service, and we love to get praise from happy, well-fed guests at the end of each week.
We hand-pick our chalet hosts for their energetic and friendly natures. Then we train them extensively before each season so we can make sure they deliver cooking you’ll love.
Our exclusive Alpine hotels are run by our own team of (mostly British) hotel staff, for active families and alpine-loving Brits in summer. You can expect a welcome as warm as can be and a cosy home-from-home in our beautiful summery hotels.
Pic: Hotel Philibert, Morzine
Qualified advice
Our Mountain Team has experienced many of the activities and had training from our activity suppliers. However they are not professional mountain guides, instructors or formally qualified, (except for our bike mechanics). They can provide information and suggestions, but their advice is given in good faith, often from printed literature and not to be relied upon if you have a special need, ability or request. We recommend that you seek additional advice directly from our activity supplier or a mountain guide if you have a particular concern about things like fitness and suitability of a trail or activity. Our suppliers will visit our chalets and hotels on your arrival day, normally in the early evening to take bookings directly, and answer technical questions. During the week our Active Team can give you supplier contact details and will be on hand to take bookings, organise activities and liaise with our French suppliers on your behalf.
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