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We have two Early Booking Discount Periods. The first ends in April (for the following winter) and this is the best discounting period with the highest number of free spaces for chalets and hotel rooms. The second period ends in August and will see the last of our early discounting offers being ended: like free transfers, group free spaces and other offers - which will be vastly reduced or completely stopped.
Our holidays include all the essentials you should really need, without the restrictions of expensive charter flights - thus allowing you to make savings using budget airlines. Included in our holidays is your accommodation for 7 or 14 nights with half board catering: breakfast every day (cooked and/or continental), afternoon tea with freshly made cakes (6 days) and 6 nights evening meal, (and not just 5 nights like most operators), which is 3 courses and comes with wine during dinner for chalets. Also included is our chalet or hotel service and the services of our staff who will cook, clean and look after your holiday needs. We also include free airport transfers (to and from Geneva) during our early booking period, so all you need to do is buy your own flights from your favourite UK airport to Geneva and we’ll take care of the rest. See <a href="https://www.alpineelements.co.uk/ski-holidays/information/whats-included">more on what’s included</a>.
Our coaches have to depart on time and may not be able to wait for your late arrivals, so it is your responsibility to meet the coach on time. If your flight is delayed and you miss your allocated transfer then we will endeavour to get you onto another transfer, (if one is available), but if there is no availability, you will have to be prepared to pay for a taxi to get to the resort. If you miss your transfer, inform our <a href="https://myholiday.alpineelements.co.uk/winter/transfers/">Emergency Airport Rep</a>Emergency Airport Rep at your earliest convenience.
If you miss your flight out to France, do contact our <a href="https://myholiday.alpineelements.co.uk/winter/transfers/">Emergency Airport Rep</a> so we are not expecting you at the airport. You will have to find an alternative method of travel and transfer to the resort. If you miss your return flight home due to the late arrival of our transfer, you will have to find alternative flights, at your cost. So please ensure you have travel insurance to cover for this situation. Our transfers are very low cost. They are operated by third party suppliers whose terms and conditions will apply. The mountain roads and conditions they sometimes have to operate in often provide unexpected delays. Therefore, we ask guests to understand the risks of delay when booking onto them. We would always urge guests to allow plenty of time to catch their flights when booking them to line up with our transfers, and even more time in peak periods. We cannot be held liable for missed flights however caused, even due to a later than scheduled arrival of our transfer at the airport. Guests must be aware of the risk of adverse weather, heavy traffic or lengthened airport delays etc, especially in peak periods. If you miss your transfer or return flight home then you must be prepared to pay for your own cost of replacement travel. We cannot be held responsible for settling any additional travel costs in any event. We recommend that you allow plenty of time (e.g. 90 mins to 2 hrs and 3 hrs in peak periods), between our published coach arrival time (at Geneva) and your scheduled flight departure time. And that you have suitable travel insurance in place to pay for missed flights. Our transfers are run by third party suppliers whose terms and conditions will apply, and override ours. When booking onto our transfer you agree to the risks involved of missing your transfer and/or your return flights home; and you indemnify Alpine/Ocean Elements (iGOSKI Ltd) of any further cost or loss that you may incur.
To book your transfer, email <a href="mailto:[email protected]"> [email protected] </a>with your ‘AO booking reference’ number and slot preference (see our transfers page) You can speak to our sales team to hold an Option for 24hrs on your accommodation and transfer slot so you are able to secure your flights before paying us a deposit. Please do not book your flights until you receive our iGO SKI Confirmation Invoice or Confirmation of Option. You can book your transfer at the time of your holiday reservation or anytime after booking (but no later than 14 days before departure). Please be aware that availability is limited, so we recommend you book onto one as soon as possible. Your transfer is only confirmed when you have received your iGOSKI Confirmation Invoice or Confirmation of Option which will have details of your transfer and slot. See our <a href="https://www.alpineelements.co.uk/terms-conditions/transfers">Transfers </a>page for more
Transfer times are: 1Hr to 1hr.15m for Morzine and Les Gets; 2hrs to 2hr.15m for Les Trois Vallees; 2hrs 30m to 3hrs for La Plagne, Tignes and Val d’Isere. The individual resort or accommodation pages on the website should contain more information on transfer times. Please be aware that any published transfer times are provided as a guide and have been calculated under normal driving conditions. Certain factors such as heavy traffic, extra bus stops (for the loo & refreshment) and adverse weather conditions may lengthen transfer times. Many of our transfers are subcontracted to third party coach companies and their terms will apply. For all of these reasons, we cannot guarantee their prompt arrival at the airport, or that they arrive at the published time, or for any shortfalls in supply on behalf of the third party supplier. For this reason, we recommend you allow plenty of time between the published arrival time of your transfer, before your flight departs.
We have chosen to stop selling holiday packages with flights, so our guests can book their own flights and make use of budget airline prices from their favourite UK airports. We provide Low-cost or Complimentary Airport Transfers (return) between Geneva and the door of your chalet or hotel for Early bookers. This leaves you free to book your flights knowing that we will take care of the rest. Take a look at our property pages to see which properties come with free transfers, but pretty much all of them do!
Fly to Geneva: for all our summer and winter holidays. All our transfers depart at set times from Geneva airport, for all our resorts.
Our transfers depart the airport at set times, the details of which are published on our website transfer page. At no point will the published times change, unless you receive a specific written notice from us. This will either be via a Company email; or on a printed notice on Company headed paper displayed on our Company notice boards, in any of our accommodations. If they change then they will not affect your flight booking so long as you have followed our recommended timescales (i.e. 90mins to 2Hrs) as detailed on our transfer page.
