Snow Assurance for your holiday All our chosen resorts are high altitude or have very northerly locations and glacier skiing. We also offer a Snow Assurance to give you some peace of mind.
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Try our Christmas ski chalet selection for the best high altitude ski destinations this Christmas!
At Alpine Elements we cannot guarantee snow, but it is our mission to endeavour to get all guests skiing, whatever the weather! All our resorts are chosen for their reliable snow records and high altitude status, and 90% of our resorts have the benefit of access to glaciers which ensure snow almost all year round.
Snow conditions can change dramatically overnight, so if conditions are exceptionally poor then we will do our best to change you to another resort and/or chalet within our programme, subject to availability.
Furthermore, when you book an Alpine Elements holiday then we will arrange for transport* to another ski area with more than 20% of the runs open if the lift company and ski school decide you are not able to ride or ski the area or resort in which you are staying.
Transport will be arranged to a local resort where skiing/riding is deemed better than in your own resort, and which is less than 2.5 hour drive away. This will be subject to the resort allowing additional skiers.
Our Snow Assurance only covers skiers and snowboarders, it does not cover cross-country skiers. It does not cover lifts not being open due to high winds, adverse weather or too much snow!
In some cases the alternative resort might be in another country. In order to take advantage of this option then non UK nationals must make sure that they comply with the local passport regulations for the country where the alternative resort might be located.
*In order to provide our Snow Assurance, transport may be required to get you to another ski area (within the same resort) or to another resort altogether if the local slopes or lifts are not open. In all instances, you may need to pay a supplement in resort (either to our reps or the transport company) to make use of this service.
Liftpasses, lessons and ski hire
Our Snow Assurance will not cover any additional costs required for ski and board lessons, liftpass or ski and board hire. Any additional costs (if required) must be paid locally and such services will be subject to availability. It may well be the case that the resort in which you are staying will transfer liftpasses for little or no extra cost and/or a refund on your existing pass for lost days skiing. We will be all the help we can in claims for these instances. If this is a concern, we would recommend you investigate an additional benefit to your travel insurance policy.
Please be aware that for holidays before Dec 20th and after April 1st there may be limited lifts operating in resort, especially in some of the lower resorts. Please check directly with the Tourist Offices for updates to this information. Furthermore, our Snow Assurance policy will not operate before and after these dates.