Terms & Conditions

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General Holiday Tips and Terms 

The following information is a full explanation of our more prominent terms of which we would like to make you aware. Also included are some chalet tips and explanation on the running of our programme.

Chalet Tips
1. All chalets & Hotels are non-smoking.
2. Slippers or indoor shoes are a great idea, because in the interests of cleanliness all our chalets have a “no outdoor shoe” policy.
3. We provide a Towel, basic toiletries and bed linen
4. Some chalets have DVDs and Hi-fi, however our stock of DVD films, music and games cannot be guaranteed. It’s a good idea to bring your own.
5. Our chalets do not have washing machines, although every resort has a launderette.
6. Hole-in-the-wall cash points work as they do in the UK with your standard pin number.
7. Chalet rooms have lockable doors on larger chalets only. Smaller chalets, under 20 bed, do not necessarily have key locks.
8. The front doors of chalets are on key codes or locks to enable individual guests to come and go in a safe manner.
9. Our chalets do not have secure safes
10. Wine is not unlimited in supply with dinner (we are not an 18-30’s or hostel establishment!). However it is supplied liberally to chalets (not chalet-hotels).
11. Some of our chalets are home to our staff and they may have to share your facilities.

Catering
Breakfast buffets have continental and cooked options. The continental is typically cereals, fruit juice, boiled eggs, sliced ham, cheeses, fresh bread, jam and of course unlimited tea & coffee. The cooked breakfast will consist of cooked items, (such as eggs, bacon, pancakes), rather than the traditional English breakfast.

Afternoon tea consists of cakes or biscuits and will be laid out on a self serve basis with tea and coffee also.

Each evening (except staff day off) you will be served a 3 or 4 course (Premium) menu with wine included. Wine is not included with our hotels.

The meal on arrival night may be a haphazard affair fitted around the convenience of the majority, and a full 3 course may not be available. For one day a week, (staff day off), breakfast is laid out for a self serve affair, and dinner is not provided, leaving you free to explore the local restaurants.

Premium chalets are served with canapés and pre dinner drinks every evening (except staff day off). The Premium dinners will consist of after dinner coffee, chocolates and an extra course. The Premier menus are of a higher standard, and consist of well prepared food which is better than the “chalet average”, we do not attempt to market it as Haute Cuisine or Cordon Bleu.

Diet
Vegetarian and other special diets can be accommodated, so long as group leaders give our reservation staff notice by email at least 14 days prior to departure. (admin@alpineelements.co.uk). Due to the fact that ingredients are not always clearly evident on labels, particularly when taking into account translation problems, we cannot guarantee avoiding specified ingredients. Due to local supply, milk is often UHT.

Rooms
Toiletries are basic shampoo and soap sachets for both the Premier and Original chalets. We will not be offering superior bath products for the 2007/8 season. Our Chalets do not feature hair dryers.

The size, décor, soundproofing and furnishing of bedroom can differ markedly, even within the same property. There is also considerable difference in floor space, head clearance, clothes storage facilities and types and sizes of bed. We make every effort to detail any disadvantages in our Chalet Special Notes. However we recommend that you stress any particular room requirements and needs to us in writing. Some rooms may have a kitchenette (for self catering) and we may disconnect the fittings. Some beds may be put up, pull out or sofa beds. Again you must advise us in writing if any of these are unacceptable. You can advise us using the Special requests section of our booking form, or in writing.

Ensuite facilities
Ensuite facilities will always include a bath, a mini bath or shower but not necessarily a toilet. Ensuite shower facilities may not have a partition wall, but just be a shower cubicle within the room. They may also simply be a shower attachment on the bath with no curtain, wall fixture or door. Private bathrooms are bathrooms that are private to that room, but may be located over the corridor or next door.

Ladders, mezzanines
Many chalets have mezzanine levels with limited headroom and thin mattresses as beds. Access to mezzanines and some rooms are via steep ladders or steps and not suitable for adults. Many bunk beds do not have guard rails and we ask parents of children to appreciate this when choosing a chalet or bed configuration.

Cleaning
With the constant movement of people in and out of our chalets and hotels it is an uphill task to keep the accommodation, particularly the floors clean. Public areas and public bathrooms / toilets are cleaned daily (except for the staff day off). Your bedroom will be made clean and tidy for your arrival, but after that its state is left to you. We feel this also respects your privacy. Ensuite bathrooms are cleaned twice a week. If you are unhappy with the cleanliness then please raise this point with your resort manager or call our French office direct. All chalets have one towel per guest per week. Premium chalets have a towel change once, mid-week.

Our Staff
Many of our resort staff are younger than our adult guests, which is in line with the type of worker this industry attracts. However our staff are chosen carefully and we put them through a rigorous Alpine Elements training programme. Staff that join us mid season will receive one on one training by our resort managers. Some of our staff do not have professional catering qualifications. Chalet staff have one day off a week when breakfast is a simplified and self serve affair, which is left out the evening before. Afternoon tea, cakes and an evening meal are not provided.

Check in / Check out times
You may check into you hotel / chalet bedroom on your day of allocated arrival after 15.00. All chalets must be vacated by 11.00 on the day of departure. Hotels and apartments may vary, please check.

Our chalet staff have a big job to do on changeover day, which can result in unforeseen logistical problems. There may be some disarray throughout much of the day, with staff cleaning and properties. Properties may not be fully cleaned and fit for normal use until after 18.00. We would ask all earlier arrivals to be especially appreciative of this.

Chalet Security.
Chalets are communal homes. Guests will be issued either with their own front door key or a code to unlock a communal door. You will be asked for a 5 euro key deposit for chalets with key-lock doors. Deposits will be returned on return of your key at the end of the week. Alpine Elements cannot take responsibility for security in a shared chalet or chalet-hotel situation for guests not locking external doors.

Extra Beds
Extra beds can be added to a chalet for a reduction in price. Please be aware that extra beds will put pressure on the chalet facilities, domestics, electrical and water supply. Space within the chalet will also be limited. We only recommend Extra beds are used for sole occupancy and intimate groups of friends and family. Extra beds can work better if you have smaller children as part of the group.

Staff Day Off
Please note that Thursday is a staff day off, and the only day on which we do not provide an evening meal. We will still provide a breakfast on Thursday morning which will be laid out and made available to you on a self serve basis. For the evening meal, we will leave you free to go and explore the local restaurants in your chosen resort. Days off can change.

Travel

We operate a Sunday to Sunday programme for our catered chalets and a Saturday to Saturday for our sole use chalets and Lake Garda.

Transfers
For holidays sold with flights, our transfers are included for free. Any holiday booked where a flight is not included will incur a transfer charge if you require ours.  This will cost £30 each way (£60 return). Bikes are charged a £5 return fee for a transfer to and from the airport to the resort

All of our transfers are either private or subcontracted where necessary. Please be aware that there may be a wait at the airport for your allocated transfer to depart (typically between  ½  and 2 ½ hours*). The reason for this is because separate inbound and outbound flights which share the same transfer may become disjointed, or for possible delays and / or problems with baggage. Most of our transfers are done by private coach or minibus, and the coach will stop at intervals on request, for children and rest stops. It may be necessary for our transfers to be shared by other Tour Operators from time to time.

Resort   Transfer time
Chamonix  1 hour 10 mins
Morzine-Les Gets  1 hour 10 mins
Tignes    3 ½  hours

Please be aware that these transfer times are a guide only and have been calculated under normal driving conditions in a minibus at 100kmph (62.5mph). Please be aware that factors such as heavy traffic, snow, extra bus stops (for the loo & refreshment) and adverse weather conditions may lengthen transfer times. Many of our transfers are subcontracted to third party coach companies and so we cannot guarantee their prompt arrival or any shortfalls in supply.

Private cars or minibuses are also used for transfers and feeder transfers, however sometimes it may be necessary to share a transfer with another Operator, especially with awkward flight times or delays.

Baggage - Transfers
We cannot make any guarantees for the safe transit of bikes and luggage, and guests must have suitable insurance in place to cover for any damages potentially caused whilst  in transit. You must pre-book your bike carriage for the transfer to and from resort by calling or emailing the UK office, otherwise we cannot guarantee your bike carriage to resort
*Airport wait time may be further lengthened due to unforeseen problems with incoming flights and baggage delays

Flights
Flights and transfers are included in our base holiday price. In peak periods supplements may have to be levied on top of the brochure price.

Our standard flights depart from London Luton and fly into Geneve. We can organise regional departures for a supplemented rate (E.g. Gatwick, Manchester, Liverpool, Leeds, Sheffield, Bristol, East Midlands & Scottish airports).

Infants
Please note that infants (under 24 mths on return date of travel) are not allocated a seat on the aircraft or transfer vehicle, and will need to sit on a parent’s lap. Infants are not provided wih a meal on the flight, however cabin crew will assist with heating up any food that you have with you.

Checking in
Please ensure that you check in at least 2 to 2.5 hours prior to departure. Check-in desks are now open 2½  to 3 hours prior to departure times in busy or peak periods. Remember to allow enough time for parking and any airport shuttles.

Baggage allowance & Sports equipment
Bikes will be charged at a rate of £30 by the airline and will be subject to the airline’s surplus baggage policy. The weight limit is generally 20-25 kilos p/pers. This information is given as a guide only. Please check directly with the airline for any changes in baggage charges or weight allowances.

Airport arrival procedure - UK
We do not have a representative at the UK departure airport. However all guests are met in Geneva by our company representatives on arrival and before being transferred to resort by private coach, minibus or Landrover. It is our clients’ responsibility to ensure they make their outbound flight departure from the UK and so we ask you to be at the airport at least 2 hours prior to departure. If you fail to check in on time then the airline may refuse boarding. Please inform our French office of any missed flights (+33 (0) 450 532917)

Airport arrival procedure - Geneva
If you arrive at Geneva airport and cannot find one of our reps (who are usually waiting to greet you) then this may mean the coach is delayed or stuck in traffic. Please just wait in the restaurant at the end of the arrival lounge and our reps will come and find you! Our reps can be recognized by their black uniform or an Alpine Elements sign.

Family Extras (p/week)
Cots £35
High Chairs £20
Car Baby Seat £25
Car Booster Seat £10
Coach transfers require small children to be held in parents arms, as we cannot provide Baby or Booster Seats.

General

Supplements
Please be aware that our reservation staff may have to charge supplements to our standard holiday package (as advertised) and for extra items that are surplus to the base package. These supplements may be for regional airport departures, flight and air fuel / apd supplements, room or chalet supplements, currency fluctuations and special airport transfer services. In the case of such supplements you will be notified at the time of booking or as soon as possible.

Single Person Supplements
Sometimes we have to charge Single Person Supplements  at 20% (depending on & chalet) or Empty bed rates. However if you do not mind sharing a room with another person, then we will refund 50% of your supplement if we find at least one other person to share with you. (This also applies if you find that other person. If we do not find another person to share with you then this charge remains in full.

Safety and hygiene
Your health and safety is of paramount importance to us and this is why we employ a health and safety officer to monitor hygiene and risk assessment with our catered chalet programme. We provide information on balconies, fire, child safety, gas, electricity, personal safety, road safety, sun care and sauna, Jacuzzi, swimming pools. We would ask you to familiarise yourselves with this information on arrival in resort because not only do we want you to have a great holiday but we also want you to be safe too.

Leisure facilities
Some of our properties feature hot tubs, sauna, Dvd TV, Satellite, lifts, boot warmers and log fires as standard chalet equipment. If some of this equipment becomes unserviceable, we cannot guarantee an immediate replacement. Often spares and servicing are not easy to source from in a ski resort. If any of these facilities are important to you please make this known to us at time of booking and confirm to us in writing. If we have been informed that these facilities are important to you then we will do our best to make you aware of any changes to these facilities, but we will not be obliged in such circumstances to either provide the facility or compensate for its absence. If the facility is considered “essential” to your holiday then it must be outlined in our Special Requests section. No refund/compensation will otherwise be paid for non availability of these facilities.

Hot tub / Jaccuzi
Some of our chalets feature hot tub, pool and sauna as standard chalet equipment or within a shared health club. They are intended as a complimentary addition to your holiday but risks to users are involved. Although we disinfect our hot tubs in line with manufacturer’s recommendations, please be aware that the use of our hot tubs is at your own risk. Be aware of the dangers of communal use with respect to health and hygiene, and more particularly to skin infection. Hot tubs are also prone to breaking down and although we try to assure their consistency of service, they may be out of action for a period of your holiday. Where possible we will inform you in advance of any dysfunctional facilities.

Swimming pool and shared health clubs which have hot tub and sauna, including those that are run and operated by a residence, may not match guest expectations. We cannot be held responsible for the failure or non provision of any of these facilities. This will include temperature, cleanliness and opening hours. However we will do our best to escalate complaints to the residence as they are made aware to our management.

Self catered
We will ask you for a security deposit prior to departure. We will also request that you leave your accommodation reasonably clean and tidy on departure, and dispose of any rubbish at  the communal collection point. Any extra cleaning charges will be charged to your security deposit.

Group Bookings
1. In return for giving group discounts, we ask that one group leader is selected for coordinating the group and they are the only point of contact with Alpine Elements.
2. All group questions must be directed through the group leader and all payments must be made via the group leader. This reduces any misconception or uncertainty. We cannot accept payments coming from individual group members. Group leaders must gather cheques together and send to Alpine Elements in one envelope.
3. Group leaders are responsible for imparting all knowledge of our holidays and the booking onto their group. Alpine Elements cannot be held responsible for group misconceptions later down the line.
4. A free place applies only to the basic holiday price, including flights and transfers but not for regional airport departures, accommodation supplements and holiday “Extras”.
5. The party size is determined by the number of full fare paying passengers
6. The group must book the same departure date & holiday type, although mixed accommodation may be used if the property is not able to take the whole group.
7. All Passengers names must be supplied on booking
8. Cancellation of group members or name changes might result in added costs.
9. Groups must be booked at one time, additional people may be charged a different rate.
10. Certain group reductions are only available on select chalets and dates - please call
11. All group discounts are subject to availability and may be withdrawn at any time.
12. We cannot accept any more than 3 credit card transactions for every 10 people booked. This applies to deposit payment and then payment of remaining balances

Young Guests
Children over the age of 16 will be allowed to holiday with us unaccompanied on the proviso that one of their parents’ signs the booking form or completes it on-line.

We receive many young people out at our chalets and hotels, and they will most likely find other guys and girls of a similar age and mind in our chalets to bond with. The “all inclusive” nature of our holidays often give parents the peace of mind that all is being taken care of,  and their children are not having to fend entirely for themselves!  All minors under the age of 16 must be accompanied by a parent or legal guardian. This condition is mandatory for minors taking part on our guided rides and any other activities offered.

Special Requests
Any Special Requests (surplus to the product described in this brochure), and information that describes our product in a way that is different to, or in addition to the descriptive text in this brochure must be supported in writing by a member of Alpine Elements Reservation Staff. Unless it is supported in writing – we cannot guarantee that request or indeed the information you have received.

Activities Information

Our resort staff will help guests organise and arrange any activities such as Parapenting, Climbing and Water sports. This is an extra cost and guests may be required to pay our suppliers direct. Alpine Elements will not be held responsible for the contractual obligations or any dissatisfactory performance of these suppliers or those that we recommend.

Booking your Activities
You may pre-book a selection of activities in the UK and before departure. However many guests choose to do this on arrival in resort in case of changeable weather. Help and recommendations will be provided by our Activities Rep. On arrival in resort you and your group will be briefed by our resort staff and/or Activities Rep. He or She will tell you about the activities on offer and recommend those suitable for your taste and ability.

For all activities, whether pre booked or otherwise, they will run on set days of the week for logistical reasons. We will inform guests of this on arrival. Be aware that pre-booking is no guarantee of availability. Certain activities may not run as normal, or may be cancelled altogether due to adverse weather, non availability or lack of participants. In such cases you will be offered an alternative or refunded in full.

General
Please ensure that you help yourself to make an accurate selection of activities by researching the options in full with our resort staff. We will not be able to refund for activities not or partially used. Please be aware that any recommendations our staff make are in good faith and guests must be sure to avail themselves of the full details and risks involved. Transport will be provided where possible, although some local activities will not have the transport made available.

Cost and supply
Please be aware that we may not be able to supply all the activities illustrated in this brochure. Many activities are supplier or weather dependant and subject to availability. We illustrate a pricing band as a guide only. Activities are subcontracted to third party suppliers and for this reason we cannot guarantee a fixed price. Local factors and seasonal criteria can influence a fluctuation in price and guests may be asked to pay an additional supplement from in resort if necessary.

Activities
The descriptions of our activities within this brochure are intended as a guide only and have been compiled with the experiences of our staff. However please be aware that seasonal differences can occur and are uncontrollable by us.

Bike Information

Bike Hire
Pre paying your bike or kit rental is advisable if you want to be assured availability, however this does not guarantee supply. Our hire bikes may be subject to unforeseen mechanical failure, particularly from use the week before, and guests that hire our bikes must realise this at their own risk. Guests may then have to go and find an alternative hire bike from in resort and be prepared for additional cost.

Guests must inspect our hire bikes before riding & satisfy themselves that they are fit for safe use. Guests must also take responsibility for the maintenance of their bike by notifying our mechanics of any potential problems as they arise.

Pre booking
All our rental kit must preferably be pre-booked and paid before departure from the UK and at least 2-4 weeks prior.

Cancelling Equipment hire
Please note that if you wish to cancel your pre-paid bikes or protective gear then you must do so 28 days before departure to claim a full refund. Equipment cancelled within 28 days is subject to a 30% charge, and within 14 days, a 100% charge. No refunds apply for equipment that is not or partially used.

Damage to hire bikes & kit
In our experience, bikes and armour do not sustain chargeable damage through normal use. If guests decide to treat them disrespectfully, and as “hire bikes” then this is most likely when such charges will have to be met.

Damage to hire bikes which is out side the parameters of reasonable wear and tear must be met by all hirers before departing for the UK. We do not appreciate poor treatment of hire bikes and any unreasonable abuse will be charged accordingly. We just ask you to treat our hire bikes as you would your own, and if you hire one of our bikes just to avoid damaging your own, then this could prove costly for you!

Wear - Tear Parts
Hire bikes are rented with wear ’n tear parts free up to one tyre and one set of pads. E.g. if you ask for two sets of pads or two tyres during your weekly rental, then you will be charged for the second set. Damage or excessive wear will be billed to the guest concerned and must be met before departure. It is advisable for guests to have an insurance package in place.

Mechanics
Our mechanics are on hand to maintain our own fleet of hire bikes and this will be their priority. They are limited in supply, (often just one to each resort). They will provide help and assistance to our guests and act as a first aid post to broken bikes as best they can. Please be aware that their help is limited and they will have to charge a nominal rate for any jobs that take up more than half an hour of their time. A mechanic is not present in Tignes or Garda.

Workshops
We have Full workshops only in Les Gets (which can service Morzine). All other resorts have mobile workshops or rather a toolbox with a few essential tools. Our workshops are supervised and guests can make use of tools under supervision and at the mechanic’s discretion. Our mechanics will charge for their time, unless your request is minor. Morzine guests will be required to take their bike to our Les Gets workshop for work.

For all chalets, guests are advised to bring any special tools that they may need for their own bikes. Tignes and Chamonix has a mobile workshop facility only.

Spares
We carry a limited amount of emergency spares in our main resort (Les Gets). These may be offered for sale to our guests, pending availability. Please do not bank on the fact that we will necessarily have the part that you may require.

Vehicle Support
Our vehicles are on hand to pick up biker’s in distress, but only where an alternative form of transport cannot be found, and even if this alternative source is at the guests own expense. Our vehicles are complimentary, and they must be treated as such. They are not taxis. Their deployment is at the discretion of Resort Manager’s only. Our vehicles are road-going mini vans and not insured for Off Road use or for taking bikes and guests up the mountain in substitute for a no-lifts or limited lifts situation.

Lift opening times
Please be aware that in the early weeks of June, and the latter weeks of September operate a limited or no ski lift service. There may be, at best, just one or two lifts open for bikers. They will still provide a good variety of trails to suit riders, and the added advantage of an empty resort and crowd free trails still attracts many bikers looking for a cheap deals and value biking. Please contact the resorts direct for lift opening times because although we brochure these details, our information is intended as a guide and lift companies are prone to changing their minds!

Liftpasses
We will help arrange all lift passes for guests on arrival to resort. We will do this by simply collecting cash from all guests on arrival and then exchanging it at the local lift office for passes.

To make use of this service, please ensure that you have the correct money in local currency available for our reps to collect on arrival at the chalet.

Bike Guiding
Our in-house Bike Guides are not qualified. Guests must realise the risks of going on a Guided ride, and any minors (under 16) must be accompanied by a parent or guardian. Our minimum Guiding age is 12yrs, accompanied (subject to our discretion).

Our Guiding service is complimentary and as such it is a non guaranteed item. It will operate for 3 or 4 days of the week, Monday, Tuesday, Friday and Saturday*. Although we will try to suit all tastes and abilities, we cannot make guarantees to satisfy everybody. Guided groups will range in size from 6 to 12 people, although this may change. (*This can change).

Our Guiding service is more limited for Chamonix and Tignes. It is not deemed generally necessary to have a Guide for this Tignes due to the well mapped trails and excellent layout of the resort.

Due to local pressures on British Tour Operators to stop guiding, (which transpired over the course of the summer season 2007), our guiding service may be further limited or scaled down from the programme detailed or implied within this brochure. However we will endeavor to run the programme, albeit to a lesser level.

Aftersales Information

Alterations to a booking
You can make alterations to your proposed itinerary at any time prior to booking. After the booking has been made we will do our best to make alterations, provided that we receive written request from the Group Leader (the person that signed the booking form). If we can make a change then you will be provided with a quote for any additional costs plus our administrative fee of £30 per person per change. This fee is due for all changes, and by way of example (and not by limitation) this will include: name change and incorrect spelling on booking form, liftpass or lessons change, date change, flight change, addition of ski or bike carriage. The price of your new holiday arrangements will be based on the prices that apply on the day you ask for the change. These prices may not be the same as when you booked the holiday. Please note that some airline tickets cannot be changed and some incur considerable cost. Some accommodation is booked according to the number of people staying there. If one of your party cancels so that fewer people share the accommodation, then the cost for each of the remaining group members may go up.

Customer Satisfaction
We don’t often receive complaints for our service or chalets, but obviously if you do have a domestic issue please inform our chalet staff as soon as possible so that they can make amends immediately. Your happiness is of paramount importance to us, and our chalet staff will be attentive in this instance and not harbour any animosity! If you feel that you would like to side-step the chalet staff then please call our French Office on +33 (0) 450 53 29 17,  Or call us direct in the UK on 08700 111360. 

Complaints Procedure
It is always in our interests to resolve any complaints or problems as soon as they arise. Therefore we have a procedure: You must inform our resort manager or supplier of any complaint out in resort as soon as possible so that we can try to make alternative arrangements. A formal Alpine Elements Complaints Service Report (CSR) must be filled out with the resort manager concerned, (these forms are available in every chalet or resort). Please do not wait until your return to the UK or indeed until later on in the holiday before informing us of a problem and filling out a CSR

Procedure:
We ask guests to inform us of problems as soon as they arise so that we can try to make amends, and a more comfortable stay.

You must fill out a CSR form immediately (available from resort managers and chalet hosts or reps), and keep your carbon copy as proof that the complaint was raised in good time.

After raising the problem to us, guests must allow us 12 hours to find a solution,  because not all solutions can be immediate! If our reaction is not acceptable to you then your issue must be raised with an area manager or indeed you can call our French or UK Office on +44 (0) 8700 111360. or the French Office on +33 (0) 450 532917

If you feel embarrassed to complain directly to resort staff or that the staff are hampering your achievement of the aforementioned procedure then you must call our UK or French office directly. (Please be aware of our office opening hours). We will refund any call charges to you on receipt of a bill.

If you still feel that your complaint was not dealt with to satisfaction, then you must write into our UK office within 28 days of your return to the UK.

We regret that we cannot accept liability in respect of any complaints which are not notified entirely in accordance with this procedure. Our resort staff are not authorised to promise a refund in respect of a clients’ claim and no such promises will be accepted by Alpine Elements.

Brochure accuracy
The information and prices in this brochure and on our website may have changed by the time you come to book your holiday. Whilst every effort is made to ensure the accuracy of the brochure and prices at time of print regrettably errors can occur, and situations with suppliers can change. You must therefore check all the details of your chosen holiday at the time of booking. During the season we may have to purchase extra flights and services and this may have an effect on the printed brochure price. Such costs will be referred to you at time of booking.

The pictures within this brochure and on the website are intended for style and general relevance rather than being specific to resorts or our chalets. Photographs of rooms are intended to give an indication and may vary particularly where furnishings have changed or partial refurbishment has been completed.

Where doorstep skiing or virtual ski to door is quoted, this depends on the ability of the skier and snow conditions. Distances quoted are a guide, and we have used the bench mark of 100 metres taking 1 minute to walk in normal shoes. Clearly this will vary according to snow, ice, footwear, age and fitness of walker.

 
 
Book your holiday now by calling the Alpine Elements team on: 08700 111360