Insurance
Don’t get caught short! Our Active Holidays require a very special type of cover.
Important - please read
It is especially important for guests to be covered by a comprehensive active sports insurance policy which is relevant to the type of activities we provide; any guests found not to have suitable cover in resort will be required to take up one of our policies on arrival. It is not always possible to organise insurance once having left the UK, so we advise that you do not leave this until the last minute.
Active and mountain Sports require a very special insurance cover. You need to be very sure that if you are self sourcing a policy that all hazardous pursuits are covered. Be very specific to the insurance provider about the sort of activities which you will be partaking.
Our policies are very comprehensive and cover a lot of special needs such as Helicopter rescue, cancellation and repatriation.
| Cover | Standard | Premier |
| 1 Week (8day) | £29 | £35 |
| 1 Week Family (6 children) | £55 | £69 |
| 1 Week Couple | £49 | £64 |
| 2 Weeks | add £20 | add £25 |
| Annual Adult | n/a | n/a |
| Annual Couple | n/a | n/a |
| Annual Family | n/a | n/a |
| Annual Worldwide | n/a | n/a |
How to Book
When you book a holiday with us you will be automatically covered by our standard £25 policy on payment of your holiday deposit/insurance premium. However you may refuse cover on booking your holiday if you have your own policy (see below).
If you do not have cover and would like to add it to your holiday invoice please email us on admin@alpineelements.co.uk stating your group leader name, your name, type of cover and age.
Cover for Holiday Cancellation
Our policies also cover for cancellation, so if you do have the unfortunate luck to have to cancel your holiday after having paid out for it, (so long as it was not just a change of heart) you will more than likely be able to recoup any lost monies through the insurance provider, (dependent on conditions of policy).
Automatic Cover
We will automatically book you and each member of your party a Standard policy (as below) unless you refuse cover or provide details of your own cover in the Special Requests box on the booking form. This will ensure that you are covered from point of booking when you pay your deposits. However you will not be covered until the premium / deposit has been paid. Please check your holiday invoice for details. This insurance will be separately itemised on your holidays invoice
For our Family, Couple & Annual cover, please indicate which members of the group are to go onto our Family/Couple/Annual policy using the Special Requests box on the Booking Form. You may also upgrade to our Premier cover using the form.
Refusing Cover
You will have 14 days to refuse cover. We can only accept policy cancellations by email to admin@alpineelements.co.uk, (not by phone). Clients must reference their group leader surname or “AO” holiday reference number and state which policies are to be cancelled and for whom. After this 14 day period, all policies are non-refundable in the event of cancellation.
Responsibility
You are required to take all reasonable care to protect yourself and your property and to act as though you are insured. Please be sure you tell us or your insurers about anything which may affect your cover, including any pre-existing health and medical conditions. It is our client’s responsibility to check their policy documents for accuracy. Our policies suit most of our client’s requirements, however please research our cover fully to ensure that it will suit all of your individual needs. It is our client’s responsibility to check that they are fully covered, we offer our policy in good faith, but we cannot guarantee that it will cover against every eventuality or special need you may have.
Our policies
Our policies are very comprehensive and cover a lot of special needs such as Off Piste ski and boarding, Helicopter rescue, medical, mountain rescue, cancellation and repatriation. Ensure that your policy (if self sourced) covers you for all of these and more.
Cover for Holiday Cancellation
Our policies also cover against cancellation, so if you do have the unfortunate luck to have to cancel your holiday after having paid out for it, (so long as it was not just a change of heart) you will more than likely be able to recoup any lost monies through the insurance provider, (dependent on conditions of policy).
Automatic Cover
We will automatically book you and each member of your party a Standard policy (as below) unless you provide details of your own cover in the Special Requests box on the booking form. This will ensure that you are covered from the date you make your first deposit payment.
For our Family & Couple cover, please indicate which members of the group are to go onto our Family or Couple policy using the Special Requests box on the Booking Form. You may also upgrade to our Premier cover using the booking form. You will not be covered until the premium / deposit has been paid.
Refusing Cover
You will have 14 days to refuse cover. We can only accept policy cancellations by email to admin@alpineelements.co.uk, (please do not phone). Clients must reference their group leader surname or “A0” holiday reference number and state which policies are to be cancelled and for whom. After this 14 day period, all policies are non-refundable in the event of cancellation.
Responsibility
You are required to take all reasonable care to protect yourself and your property and to act as though you are insured. Please be sure you tell us or your insurers about anything which may affect your cover, including any pre-existing health and medical conditions. It is our client’s responsibility to check their policy documents for accuracy. It must be said that our policies suit most of our client’s needs, however please research our cover fully to ensure that it will suit all of your individual needs. It is our client’s responsibility to check that they are fully covered for all requirements and eventualities of their trip. We can only offer our policy in good faith, but we cannot guarantee that it will cover against every eventuality.
Standard Policy
| Cancellation & Curtailment | Up to £1,000 |
| Medical Expenses | Up to £5,000,000 |
| Repatriation | Up to £5,000,000 |
| Personal Accident | Up to £10,000 |
| Loss of Limbs or Sight | Up to £10,000 |
| Permanent Total Disablement | Up to £10,000 |
| Death | Up to £5,000 |
| Person under 18 Death Limi | Up to £1,500 |
| Personal Liability | Up to £2,000,000 |
| Legal Expenses | Up to £10,000 |
| Personal Possessions | Up to £1,500 |
| Travel Documents | Up to £250 |
| Any one item, set or pair | Up to £200 |
| Total for all Valuables | Up to £200 |
| Baggage Delay | Up to £100 |
| Money | Up to £500 |
| Person under 18 Cash Limit | Up to £200 |
| Travel Delay: | |
| After First 12 Hours | £20 |
| Additional per 12 hours | £10 up to £100 |
| Missed Departure | Up to £500 |
| Hospital benefit | £10 per day up to £300 |
| Winter Sports Equipment (owned) | Up to £300 |
| Winter Sports Equipment (hired) | Up to £300 |
| Avalanche Cover | Up to £200 |
| Ski Hire | Up to £200 |
| Ski Pack | £20 per day max £200 |
| Piste Closure | £10 per day up to £100 |
Premier Policy
| Cancellation & Curtailment | Up to £3,000 |
| Medical Expenses | Up to £5,000,000 |
| Personal Liability | Up to £2,000,000 |
| Legal Expenses | Up to £10,000 |
| Hospital Benefit (per day) | £20 per day up to £300 |
| Personal Accident | £20,000 |
| Max. Death Benefit | Up to £5,000 |
| Travel Delay | £20 per 12 hours up to £300 |
| Holiday Abandonment | up to £3,000 |
| Missed Departure | up to £500 |
| Personal Possessions | Up to £2,000 |
| Travel Documents | Up to £250 |
| Any one item, set or pair | Up to £300 |
| Total for all Valuables | Up to £300 |
| Baggage Delay | Up to £100 |
| Money | Up to £500 |
| Cash Limit | Up to £200 |
| Person under 18 Cash Limit | £100 |
| Catastrophe Cover | Up to £500 |
| Hijack Cover | Up to £500 |
| Winter Sports Equipment | Up to £400 |
| Winter Sports Equipment (hired) | Up to £300 |
| Max. per item, set owned/borrowed | Up to £300 |
| Max. per item, pair or set hired | Up to £400 |
| Avalanche Cover | Up to £400 |
| Ski Hire | Up to £400 |
| Ski Pack | Up to £200 |
| Piste Closure | £10 per day up to £100 |
Please Note:
We ask guests to refer to our standard Terms and Conditions contained within our brochure or on this website. Rock Climbing and Via Ferrata require a 50% Premium
