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Active Beach FAQ

Please use this page to look up answers to any questions you may have. Of course do feel free to call or email us for any information you may need!

Hotel & Centre Info

Family & Child

What meals are provided?

Can kids learn to Sail & Windsurf?

How large are our Beach Clubs & what are the facilities?

How long do kids clubs run, and for what age?

Are they true beach front hotels?

Is there evening child care?

Do our bedrooms get cleaned?

Is there a nanny service?

Do I need to bring a towel?

Is there a creche facility?

Is there Wifi available?

Can kids go biking?

I have a bar voucher included with my booking, how do iI use it?

Are there any other children at the Beach Clubs?

What essentials should I bring?

 
   

Resort Info

Biking Info

What is the difference between each resort or Beach Club?

How is the Bike Guiding run?

How far are the towns from each Beach Club?

What is the biking like?

Should I bring any cash with me?

Can I use a bike all week?

Are there any cash points?

 

What is the weather like?

 

How windy is each centre?

Travel and Booking Information

 

What do I do at the arrival airport?

Activities Information

Where are my flight tickets?

What activities are included on a Beach Club holiday?

Do I get a meal on the flight?

Can I use the windsurf, dinghies, SUP's & beach kit when ever I like?

How long is the transfer?

• Is there a safety boat?

What is the baggage allowance on the plane?

What are the beaches like?

How do I pay my balance and when is it due?

Do you provide Buoyancy Aids and Helmets?

What forms of payment do you accept?

What lessons and courses are available & where?

Can I view and make payments towards my holiday?

Is private tuition available in resort?

What deals and discounts are available?

Do I have to follow your lesson plans?

I can't find a deal or price I saw before

Can I get an RYA qualification?

Do I need specialist travel insurance?

What time do the centres open and close?

 

Can I bring my own kit?

 

What extra excursions are available?

 

I don't want lessons, Do I get a discount?

 

Will I have to pay a damage deposit for kit?

 

Will I be charged for damage to kit?

 

What do I need to bring with me to take part in activities?

 

What do I need to wear to take part in activities?

 

Can anyone use the windsurf or dingy sailing kit?

 

Can I sail anywhere I like?

 

Can I go sailing on arrival day?

 

Which centres are good for windsurfing?

 

Beach Club Info

 

What meals are provided?


Surf Hotel Beach Club, Vassiliki (B&B)

Breakfast
We provide a daily breakfast with continental and cooked options plus a Full English on select days as part of our package

Lunch
Our Driftwood beach bar serves a lunchtime meal and snack menu at reasonable prices  from 12.00 to 15.00 each day with a delicious selection of sandwiches, wraps, salads, pizza, pasta, burgers and local favourites like souvlaki and moussaka with healthy options and kids meals too.

Dinner
For three nights a week we offer evening theme meals in our Sky bar which has the best view of the bay in Vassiliki, and prices start at €8. We always encourage guests to come and join these social events. Alternatively, the local Taverna’s provide good food at very reasonable prices and most have waterside seating and main courses from only €7

 

Leda Beach Club, Horto-Pelion (B&B)


Upgrade to Half board! 
A super offer if you book before departure. You can upgrade to 7 Nts dinner (3 courses) from only £67 and £35 for a child. Please add to the basket when booking on-line or call our sales team.

Breakfast
The Beach Club provides a daily breakfast with continental and cooked options as part of our package.

Lunch
Leda beach bar and restaurant serves a lunchtime menu and a bar meal and snack menu at reasonable prices. Expect local favourites like Moussaka, Lamb Kleftico, steaks, salads, Panini’s, pasta and pizzas each day with kids meals too.

Dinner
For three nights a week we organise a group meal in the Leda restaurant which has beautiful views of the sea and we always encourage guests to come and join these social events. Prices start at €7-8 for a main dish plus child prices too. Alternatively, the local Taverna’s provide good food at very reasonable prices and most have waterside seating and main courses from only €7-8

 

Nautica Bay Beach Club (Half board)

Breakfast
The Beach Club hotel provides a daily breakfast with continental and cooked options as part of our package.

Lunch
The hotel beach bar and restaurant serves a lunchtime menu and a bar meal and snack menu at reasonable prices. Expect local favourites like Moussaka, Lamb Kleftico, steaks, salads, Panini’s, pasta and pizzas each day with kids meals too.

Dinner
We provide a 3-course dinner for 5 nights a week, one lunch (3-course) and one end of week ‘Farewell BBQ’. This allows guests one night to go and eat out in resort.

 

 

Hotel Surf swimming pool

How large are our Beach Clubs & what are the facilities?

 

The Surf Hotel Beach ClubVassiliki: 

This is a modest size hotel-style beach club which is private to our British clients and run exclusively by us. Its grounds lead straight down to the sea (100 metres away) where our water sports centre is located. We have 82 beds in total (38 bedrooms) which are a mix of twin/double, triple and quad family rooms.

Facilities: Hotel grounds, hotel reception, swimming pool, sun loungers, Driftwood beach bar, Sky Bar lounge, dedicated Kids Club area, Wi-Fi in public areas, our water sports centre and bikes.

 

Leda Beach Club, Horto-Pelion: 

A larger villa-style Beach Club where accommodation is spread across smaller apartments which are dotted around beautiful and extensive grounds with trees, shrubbery and lawns. It makes for a more private and peaceful holiday where one can get lost in the grounds. Its grounds lead straight down to the sea (100 metres away) where our water sports centre is located close by. Ocean Elements has a 50-60 bed share of a 140bed complex which is run by Greek owners and houses guests from other Tour Operators from Germany, Italy, France and Greece.

Facilities: Extensive gardens, hotel reception, swimming pool, crazy / mini golf, tennis court, sun loungers on the beach and around pool, a Beach bar, Ambrosia restaurant, on-site Taverna, a Yoga house, Jacuzzi and sauna room, mini gym, dedicated Kids Club area, Wi-Fi in public areas, our water sports centre and bikes.

 

Nautica Bay Beach Club, Porto Heli:

A large hotel style Beach Club where accommodation is spread across extensive grounds, most with direct sea views. Its grounds lead straight down to the sea (150 metres away) which is accessed by crossing over a small road directly in front of the hotel. There you will find a private beach, sun loungers and our water sports centre. Ocean Elements has a 60-70 bed share of a 220 bed hotel complex which is run by Greek owners and houses guests from other Tour Operators from Germany, Italy, France and Greece.

Facilities: Extensive gardens (lawned), hotel reception, swimming pool, crazy / mini golf, two tennis courts, sun loungers on the beach and around pool, a Beach bar, hotel restaurant restaurants, on-site snack bar (beach bar), dedicated Kids Club area, Wi-Fi in public areas, our water sports centre and bikes.

 

 

Are they true beach front hotels?

Yes, all our hotels and Beach Clubs are true beachfront hotels, in that their grounds lead directly down to the beach where our water sports centres are located.

For Nautica Bay and Surf Hotel there is a small road and promenade (respectively) between the hotel and the beach; but the hotel grounds continue on the other side of the road and promenade and are private for hotel guests.

 

 

Do our bedrooms get cleaned?

Guest rooms are cleaned daily, with a mid-week towel and bed sheet change in some resorts. Rooms will have air-conditioning, small fridge, tea/coffee facilities (Surf Hotel and Leda) with satellite TV and a few English language channels.

 

 

Do I need to bring a towel?

We do provide a towel and a mid-week towel change for guests. However, these are no beach towels and these can be rented locally.

 

 

Is there Wi-Fi at the Beach Club?

There is free Wi-Fi available in the public areas (bar/restaurant and lounges) of all Beach Clubs. Signal strength and connection speed can vary with limited access in hotel rooms. 

 

 

I have a bar voucher included with my booking, how do I use it?

The staff in resort will be aware that you have you have a voucher and will allocate it to your room tab. The vouchers are for personal consumption only, and can be used to purchase the following: draft beer, house wine by the glass, local spirits and mixers, soft drinks, hot non-alcoholic drinks, all lunches and ice cream by the scoop. Please make sure you inform the staff you intend to use the bar voucher when ordering otherwise you may be charged for your order.

 

 

What essentials should I pack?

Do bring sun cream and insect repellent
Do bring a day bag
Do bring a sun hat and shades
Do bring shorts and T-shirts you don’t mind getting wet
Do bring any special bike saddles or Spd’s and our mechanic will fit them for you
Do bring any special biking or dinghy clothing you like to wear
No need for wet suits
Do bring a good book, essential for chilling!

 

 

Resort Info

 

What is the difference between each resort or Beach Club?

We cannot hope to detail all the differences between our centres and resorts on this page, suffice to say, here are a few key pointers:

Leda - Horto-Pelion Picture

We call this our ‘paradise-like’ Beach Club, because it really is a tranquil retreat in an incredibly beautiful region. Expect villa-style accommodation dotted around extensive grounds (trees, shrubs, grass) and a central pool which give the centre a more private feel. There are 3 restaurants offering different styles of food and the grounds lead down to the beach where our Ocean Elements water sports centre is based.

The town is small and a few mins walk away so don’t expect a hedonistic nightlife, but the centre more than makes up for it in terms of on-site bars, restaurants and facilities.

Expect calm morning winds then a good afternoon breeze for great sailing, windsurfing, paddle sports. There is a yoga house, tennis court, Kids Club and diving centre. Expect good biking too.

Surf Hotel - VassilikiPicture

Vassiliki is a more thrilling water sports venue. Our flagship Beach Club has a central pool and fronts onto the beach. It offers a more sociable atmosphere with lots going on: theme nights, excursions, fitness clubs, painting classes, yoga, bike rides and high energy windsurfing and dinghy sailing in the stiff afternoon breeze which the area is famous for.

The town is quite large, very pretty and encircles a pleasant harbour. It’s only 8-10 mins walk along a sea front promenade and has lots of bars and good nightlife.

The calm morning conditions are ideal for Sup cruises, kayaking, snorkelling, swimming, beginner sailing lessons, windsurf-trick practice and of course our Kids Clubs run daily. The mid-afternoon breeze switches on like clockwork each day (after lunch) and gives all levels of sailor a blast

Nautica Bay - Porto Heli Picture

Porto Heli surrounds a very pretty bay with a cosmopolitan feel to it and lovely beaches. The hotel feels more like a ‘proper hotel’ and is our best in terms of quality. We rate it 4 diamonds. It offers inclusive dinners which the others don’t and extensive grounds, pool, golf, tennis.

The area is unique in that it has a big variety of cultural excursions and non-water-based 'things to do'. Great for families and not-so-active guests. The harbour side town is 10m mins walk along the sea front.

It has some of the best mountain biking, excellent dinghy sailing for all levels (of course!) with our biggest range of boats. It’s also great for beginner to intermediate windsurfing, Sup, kayak, tennis, beach-going and families love the safe enclosed nature of the bay.

 

 

How far are the towns from each Beach Club?

 

Surf Hotel, Vassiliki:

The town is only 8-10 mins walk along a sea front promenade and has lots of bars, shops and good nightlife.

Leda Club, Horto Pelion

The small town of Horto is 5 mins walk away but don’t expect a hedonistic nightlife or lots of shops!

Nautica Bay, Porto Heli

The harbour side town is 10m mins walk along the seafront and has plenty of bars, shops and Tavernas

 

 

Should I bring any cash with me?

We always recommend bringing some cash with you for emergency expenses, however cash points are accessible in resort. Our Beach Clubs run a room-tab system for the bars and any extra lessons or excursions you require. They accept most types of payment card, so you don’t need to carry cash with you

 

 

Are there any cash points?


Vassiliki & Porto Heli:
There are cash points in the towns (10mins walk). However both clubs run a room-tab system for the bars and any extra lessons or excursions and accept most types of payment card, so you don’t need to carry cash with you.

Horto Pelion: The nearest cash machine to the Leda Club is in the village of Argalasti, around 6KM away. The Beach Club runs a tab system, so you do not need to carry cash with you. Leda hotel accepts most types of payment card.

 

 

What is the weather like?

weather in greece

The weather in Greece is, as one would expect, very warm and extremely pleasant with temperatures up to 38-40C during August. The thermal wind that develops each afternoon at all our centres makes the heat less stifling and ideal for kids and active sports, even in the height of August. The water temperature is between 22C and 25C all summer. For walking and mountain biking in July and August we recommend early morning and late afternoon rides when the temperature is slightly cooler. Data is courtesy of Greeka.com

 

 

How windy is each centre?

Vassiliki Wind Information

Typical pattern:
Mornings: F1-2 
Afternoons: F4-7

The Thermal Wind (known as ‘Eric’) is amazingly predictable, starting in the morning with a gentle on-shore Force 1-2 breeze with flat water. This is perfect for family groups and beginners learning to windsurf or sail, as well as more experienced sailors experimenting with new moves. The wind strengthens after lunch and by early afternoon becomes cross shore force 4 to 5 and up to force 7+ on some days. There is a little surface chop but no waves and a fairly consistent wind. This means advanced windsurfers and sailors can test their skills, while beginners and intermediates can happily carry on sailing on smaller rigs unless it becomes very windy.

 

Horto-Pelion Wind Information

Typical pattern:
Mornings: F1-2 
Afternoons: F3-5

The general pattern in Horto, Pelion is a force 1-2 onshore wind in the morning, changing to a force 3-4 cross-off shore wind in the afternoon. Expect winds up to force 5 for some afternoons for even more thrills! The medium strength wind combined with a broad sailing area makes it perfect for all levels. Expert sailors can have long spinnaker runs with ease. Intermediate and advanced windsurfers can get planing on 6m rigs or bigger in the afternoons, so there’s something for everyone here!

 

Porto Heli Wind Information

Typical pattern:
Mornings: F1-2 
Afternoons: F2-4

The general pattern in Porto Heli is a Force 1-2 onshore wind in the morning, changing to a Force 2-4 cross-shore wind in the afternoon. Expect winds up to Force 4 regularly, especially outside the bay, where we often arrange for our performance boats to be sailed. In high summer, the Meltemi can override this pattern and provide stronger winds. The enclosed nature of the bay offers safe and secure sailing and windsurfing for all levels and great intermediate to advanced sailing. Especially exciting are our performance dinghies, which can often get planing in under 10 knots of breeze!

 

 

Activities information

 

What activities are included on a beach club holiday?

Dinghy sailing and windsurfing (with tuition), kayaking, stand up paddle boarding, mountain biking, guided bike rides, use of tennis courts (except Vassiliki), Fitness classes for Vassiliki only and excursions, social nights and paddle cruises are all included in the price of your holiday

 

Can I use the windsurf, dinghies, Sups & beach kit whenever I like?

Yes of course you can. Simply come down to the water front during beach opening hours (9.30 to 6pm) and choose a boat or pick a windsurf board, SUP or kayak from our racks and our beach staff will help you rig up and get going.

If the piece of equipment you’d like to take out is being used for a lesson, simply check with the Beach Senior when it will be back in and they will do their best to keep it rigged and ready for you to take straight back out. That said, there is such a great range of kit to play on in all our resorts that you’ll be spoilt for choice and not often waiting for kit to come back.

If the wind is blowing too hard, or if there is some adverse weather about (e.g. swell), then we may limit what equipment can be used. Extreme weather in our resorts is usually short lived and generally will not last for long.

 

Is there a safety boat?

We run a beach or tower lookout for all guests at all times. Our safety boat ratios are very high, meaning there is always a boat ready to provide assistance if require. We simply ask that all water users stay within our designated sailing area.


What are the beaches like?

 

Surf Hotel, Vassiliki Beach: 

The beach in Vassilki is shingle and stone with a more sandy section at the far end. Once you enter the water there is lovely soft sand beneath your feet and waist deep crystal clear water for some distance out to the sand bar, which helps make windsurfing and sailing easier, safer and great for beginners and kids. Vassiliki has some of the cleanest waters in Europe and the beach gently shelves to allow easy water sports and safe swimming for all ages. We have a garden which fronts onto the beach and free-use of sun loungers. We recommend taking a Sup, kayak or bike (or just walk a short way) to visit a nearby sandy patch of beach close to our centre.

 

Nautica Bay, Porto Heli Beach: 

Our hotel beach in Porto Heli is quite exclusive and in a quieter part of the bay which his ideal for bathing and water sports as it never gets too busy. Our water sports centre (like all our centres) is by the water front and completely exclusive for our guests and our attentive beach staff are always on hand to help you get going on our great range of boats, boards and beach toys. The beach is very sandy and has a large supply of sun loungers for you to use and there’s a beach bar so you can chill with a cool drink whilst you watch the action on the water. On entering the water there is generally soft sand beneath your feet; Porto Heli is a natural bay which allows safe and secure swimming and water sports for all ages. The hotel is less than 50m from the beach and waterfront and you’ll have to cross a narrow B-road to access the beach but this does not impinge upon the set up in any way.

 

Leda, Pelion Beach: 

Our Leda Beach Club fronts directly onto the beach and like all centres our water sports centre is exclusive to guests. The beach is sand mixed with shingle and quite stony. Leda has some of the cleanest waters in Europe and the beach is stunningly beautiful! It allows easy access to water sports and safe swimming with coves, rocky outcrops and inlets dotted around to enable great snorkelling or paddling in kayaks or Sup’s. There is a beach bar close by so you can relax on a sun lounger with a cool drink as you come and go from the action on the water.

 

Do you provide Buoyancy Aids and Helmets?

We provide buoyancy aids for all ages (adult and child) and for all water based activities. We have a limited range of life jackets for toddlers. We provide optional helmets for sailing. We provide helmets for all mountain bikers but please remember to bring your closed toed shoes.

 

What lessons and courses are available & where?


Dinghy Sailing Tuition

Beginner Level 1: ‘Start Sailing’

Course duration: 3hrs/day x 5 days per week

Course content: Boat controls, sailing a triangular course, turning around, safety & fun!

  • Porto Heli: Included for FREE
  • Horto Pelion: Included for FREE
  • Vassiliki: Included for FREE

 

Improver Sailing Level 2: ‘Basic Skills’

Course duration: 3hrs/day x 5 days per week

Course content: Rigging, launching, improved sailing in all directions. Capsize recovery and essential safety knowledge

  • Porto Heli: Included for Free
  • Horto Pelion: Included for Free
  • Vassiliki: Included for Free

 

Intermediate Level 3: ‘Better Sailing’

Course duration: 3hrs/day x 5 days per week

Course content: Same content as Level 2 but fine tuning those skills: rigging, launching, sailing in all directions. Capsize recovery and essential safety knowledge. Also an intro to advanced modules via taster-sessions; like spinnakers and performance sailing

  • Porto Heli: Included for Free
  • Horto Pelion: Included for Free
  • Vassiliki: Included for Paid for option

 

Advanced Sailing Modules

Course duration: 3hrs/day x 2 to 5 days per week

Modules covered: Start, Intermediate & Advanced Racing, Day Sailing (planning a day cruise), Sailing With Spinnakers, Performance Sailing.

  • Porto Heli: Included for Free
  • Horto Pelion: Included for Free
  • Vassiliki: Included for Paid for option

 

Windsurfing Tuition

Beginner: ‘Start Windsurfing’

Course duration: 3hrs/day x 5 days per week

Course content: Teaches you the basics of windsurfing. Windsurfing a triangular course and turning around.

  • Porto Heli: Included for Free
  • Horto Pelion: Included for Free
  • Vassiliki: Included for Free

 

Intermediate: ‘Non-Planing’

Course duration: 3hrs/day x 5 days per week

Course content: New techniques including the beachstart and harness work. Beach starting and carve gybing are taught on this course or as a separate clinic tailored to your needs.

  • Porto Heli: Included for Free
  • Horto Pelion: Included for Free
  • Vassiliki: Included for Free

 

Intermediate ‘Planing’

Course duration: 3hrs/day x 5 days per week

Course content: Faster tacks, use of the harness and getting in the footstraps. Get ready for the excitement of blasting control. Beach starting and carve gybing are taught on this course or as a separate clinic tailored to your needs.

  • Porto Heli: Paid for*
  • Horto Pelion: Paid for*
  • Vassiliki: Included for Free

*In these centres you can pay for private tuition to cover modules of your choice

 

Advanced Windsurf Modules

Course duration: 3hrs/day x 5 days per week

Course content: Dynamic transitions, advanced planing techniques and waterstarts. Carve gybing and other advanced skills such as advanced carving and bump and jump may be taught as part of the course.

  • Porto Heli: Paid for*
  • Horto Pelion: Paid for*

Vassiliki: Included for Free

 

 

Is private tuition for sailing and windsurfing available in resort?

 

Yes, these are all available and payable locally. Please speak to our instructors once you are in your chosen resort.

 

Private Tuition guide price

 

£25/hr | £40/2 hrs  (one-on-one)

 

£35/hr | £60/2 hrs  (one-on-two)

 

Levels covered:

All levels beginner to advanced modules. Perfect for those who want to focus extra time on specific skills in addition to our free lessons, or for those of you who want advanced skills taught in resorts that don’t include advanced tuition free with the package.

 

 

Do I have to follow your lesson plans?

If you can you can display an adequate degree of competency then you don’t need to join our lessons to go free-sailing. However if you choose to join any of our 5 day RYA courses (Levels 1,2,3 or 4) then you don’t need to do the whole course, after all it’s your holiday! You are free to dip in and out of our structured lessons as you choose. 

 

Can I get a new RYA qualification?

All our centres offer a free RYA course structured over 5 days (3 hrs a day) so you can go home with a new qualification We offer this for all levels of windsurfing and sailing (refer to the section on lessons for which centres offers which levels). So do bring your RYA log books or buy one from us locally.

 

Can anyone use the windsurf or sailing dinghy kit?

In order to take a boat or board out on your own we will ask that you have at least some experience sailing dinghies or windsurfing and can perform basic manoeuvres. Our staff will assess this on arrival. If you do not then we can teach you the basics in one of our lessons or for sailing we can even take you out on a skippered sailing demo.

 

What time do the centres open and close?

Our beach operating hours are generally between 09:30 and 18:00.

On transfer day, Porto Heli and Vassiliki guests can often get on the water soon after they arrive after lunch for an afternoon session of sailing, windsurfing or paddling. This is dependent on local conditions and no travel delays.

Our Vassiliki Beach Club will often stay open later than 18.00 for advanced windsurfers who would like to make the most of the frequent evening wind. In fact we will stay open until the last guest comes off the water - or until it begins to get dark! 

 

Can I use the hotel kit whenever I like?

Yes of course you can. You can just pick up a windsurf, dinghy, bike, SUP or kayak whenever you like. Kit is available within safety boat operational hours (normally 10am to 6pm). Group tuition does take preference. If the wind is blowing too hard then we may limit what equipment can be used. Extreme weather is usually short lived and so this generally will not last for long.


Do you provide Windsurf & Dinghy harnesses?

Windsurf & dinghy harnesses are provided at all centres.

Do I need a wet suit?

Not in our view! The water in all our centres is very warm all season long, (20-26C+). We use board shorts and rash vests from early May to October. However if you are particularly susceptible to any kind of chill, or for young children - then for early and late season sailing you may prefer to bring your own suit. We do not stock wet suits at any of our centres.

Can I reserve a board or boat?

We don’t believe that you need to reserve a board or boat before you travel. We generally have enough kit so that everyone will get more than enough time with the boat or board of their choice. If you want to use a particular piece of kit then speak to our beach staff on arrival or in the morning and they will see that you get to use it. You may have to wait a short while for kit to become available in busy periods but in our experience wait times are short and you will have more than enough time on the kit you want.

Can I bring my own board and kit?

Yes of course you can! There will be a charge on the plane and transfer (from £49 return) for a return carriage of your board and sails, as per the airlines guidelines on baggage allowance. Please call our sales or admin advisors for help with transporting your kit. Sails and boards will have to fit into the same kit bag for the plane. We have secure storage on site which is locked overnight and shared with other hotel guests.

 

What extra excursions are on offer?

Our resorts offer many great excursions, including wine tours, boat trips, island hopping, yacht trips, car and moped hire, water skiing, SCUBA Diving, Guided walking and bike rides. Some of these may require a local charge and they can be arranged on arrival with Ocean Elements staff.
 

I don’t want lessons or activities - do I get a discount?

All our activities have been priced into the base holiday package and due to our already very competitive prices we cannot offer any further discounts.

 

Will I have to pay a damage deposit for kit?

We do not ask for a security deposit when you use our kit, we simply ask that you take care of our equipment as if it were your own. Normal “wear and tear” will not be charged unless you have wilfully damaged or neglected the kit, or through improper use. If you obey our simple Beach Rules and listen to Ocean Elements beach staff for guidelines on use, then you should not have a problem.

 

Will I be charged for damage to kit?

To take a note from the above, we do not charge for accidental damage or wear/tear to gear. However if you mistreat our kit or don’t listen to advice from the beach staff then you will be charged for damage as it occurs. This should not happen if you are careful, listen to our guidelines and simply treat our kit as if it were your own.

What do I need to bring with me to take part in activities?

You will need a pair of trainers to take part in many of the fitness sessions on offer. Mountain bikers must wear closed-toe shoes (e.g. trainers - not flip flops) and a shirt or T-shirt to cover their upper body. 

 

What do I need to wear to take part in water sports?

For sailing, paddle sports and windsurfing, simply wear some swim shorts, a swimsuit, t-shirt or rash vest and we will supply buoyancy aids and helmets if needed. Whichever sport you take part in, we would recommend a sun hat and plenty of sun cream.

We don’t supply dinghy hikers or dinghy boots so do bring your own if you would like to.

Tip: We do sell sailing gloves and rash vests or quick dry T-Shirts at our centres for very reasonable prices! However sizes can get limited, so don’t rely on our supplies.

 

Can anyone use the windsurf or sailing dinghy kit?

In order to take a boat or board out on your own we will ask that you have at least some experience sailing dinghies or windsurfing and can perform basic manoeuvres. Our staff will assess this on arrival. If you do not then we can teach you the basics in one of our lessons or for sailing we can even take you out on a skippered sailing demo.

 

Can I sail anywhere I like?

We have a dedicated sailing area (for safety reasons) and we ask that guests stick to it. Our sailing area should be plenty big enough for downwind spinnaker runs and windsurf blasts. You will be advised of the sailing area on arrival which is usually marked with big yellow outer distance markers (ODM’s).

 

Can I go Free Sailing whenever I choose?

If you can already sail or windsurf (equivalent to RYA Level 1) then there’s no need to join a lesson unless you want to. Simply choose a board or boat and let the beach staff know before you head out onto the water. The beach is open from 9.30 to 18.00 each day and will only close if wind conditions are too strong, which is rare.

 

Can I go sailing on arrival day?

Yes you can, and many guests do just that. Our early morning flights often mean you will be in resort soon after lunch, so unless there are travel delays and so long as conditions allow, you should be able to sail, windsurf or paddle about on Sups soon after you arrive – usually soon after our beach safety briefing.

 

Which Centres are good for windsurfing?

All our resorts offer windsurfing.


The Surf Hotel Beach Club in Vassiliki has the best pro-level equipment and the best range of instruction (beginner to advanced). Tuition is free for beginner to advanced all week (5 days). Vass’ also has the strongest wind which starts calm in the morning (ideal for beginners) and slowly builds to a strong breeze by mid-afternoon (up to Force 6/7) – so everyone’s catered for!

 

The Leda Club in Horto Pelion also offers excellent windsurfing, but doesn’t have all the latest season’s kit. However it will have a smaller range of last season’s pro-level boards for the experts and other advanced kit too. Tuition is free for beginner to Intermediate all week (5 days). There are fewer high-level instructors in Leda, but enough to help guests wanting some advanced private tuition. Like Vassiliki, Leda suits beginners, inters and expert sailors as the wind starts calm and slowly builds to a Force 4/5 by the afternoon.

 

The Nautica bay Beach Club in Porto Heli offers fun beginner and intermediate level windsurfing. It doesn’t have the latest kit, however it has a good range of high level intermediate boards, a full range of large sails and lots of beginner boards. Tuition is free for beginner to Intermediate all week (5 days). Porto Heli suits beginners, intermediates and high level intermediates who can get planing most days. The wind starts calm in the morning and slowly builds to a Force 3/4 by the afternoon.

 

Family and Child

 

Can kids learn to sail & windsurf?

Yes of course! Kids age 8-13 years generally join our Youth Squad to get dedicated and professional RYA coaching and tuition. This is a paid for as an extra and can be pre-booked before departure. Children age 14 above can join our free and inclusive adult teaching groups for windsurfing and sailing.

Kids don't have to be in Youth Squad to go sailing; children age 13 and below are welcome to sail with a parent or guardian.

Kids in our Kids Clubs (age 4-13) can get taster sessions and accompanied sailing joyrides with our instructors. All water sports for children is limited to participant numbers and available kit, but we will aim to introduce all Kids Clubs participants to the water more than a few times during their week, whether it’s paddling, Sup’s, kayaks or dinghy rides.

 

How long do kids clubs run, and for what age?

All kids can join our kids club, ages 4-7 and 8-12. Kids clubs may be limited or age groups combined if participant numbers are low. However under normal conditions we expect it to run 09.30 to 5.30 with a break for lunch for 5 days, morning and afternoon (but without lunch). Kids Club is only available in the school holidays.

 

Is there evening child care?

Evening care will be provided for children on one set night of the week, to allow parents to go out for a couple of hours. The actual day will be advised in resort. This service is provided free of charge.
 

Is there a nanny service?

We do not provide nannies, and so parents will have to look after their under 4 year olds. We can provide essential items such as baby baths and changing mats. Please request these at the time of booking.

Is there a crèche facility?

There is a children’s play area with soft mats, toys and games in all our centres which will be open all day for parents to use with their children Porto Heli also has a kids play park with swings, slides and other outdoor apparatus. These play areas may not be supervised by a childcare leader, but you are welcome to use the facilities at any time and supervise your own children.

 

Can kids go biking?

We do have a few kids bikes available, for ages 6 years and up. We don't offer bike guiding for under 12s, but in Children's Clubs will go biking. Parents are of course free to take their children biking at any time during the day. Children aged 12-16 may join the guided rides only if they are accompanied by a parent or guardian.

 

Are there other children at the Beach Clubs?

During the school holidays (July and August) we always get a lot of children at our Beach Clubs. Our Kids Clubs are full and bursting with energy and our Youth Squad is in high demand so don’t leave it too late to book!

 

Biking Info

Bike guiding

 

How is the Bike Guiding run?

Guided bike rides are available in all centres for 5 to 6 days a week, and we offer up to three rides a day. Guided rides will generally run early morning, mid-morning and early evening to avoid the heat of the day! Our guides are expert riders and will impart tips and skills or knowledge as you ride! 

 

What is the biking like?

Some guests come purely to ride and are not interested in water sports because the riding in Vassiliki and Porto Heli is legendary and offers rides for everyone; from smooth coastal Singletrack to technical downhill descents, round-island loops and much more!

There are beginner and family rides all over each of our resorts and many choose just to use their complimentary bike hire for pottering into town or for a family ride along a gentle coastal path.

Some choose to ride three times a day, even do the round-island bike ride or take their bikes island hopping to Cephalonia, Hydra or Spetses for a dedicated bike tour.

 

Can I use a bike all week?

Bike Hire is free all week, in all Centres. The guided rides take priority, so you may find that there are limits to bike availability when a guided ride is on. Generallyevery one has free access to a bike at any time during our operational hours - normally 8am - 6pm. We just ask that you ride in a minimum of pairs for safety reasons.

 

 

Travel & Booking Information

 

What do I do at the arrival airport?

All guests are met in Preveza, Kalamata, Athens or Volos airport by a member of Ocean Elements staff as you come through arrivals after having collected your bags. You will be transferred to resort by private coach or minibus. Look for our uniformed staff and/or a sign with our company logo. We do not have staff at the UK departure airport. All guests are reminded to arrive 2-3 hours prior to departure in order to safely catch their outbound flight.

 

Where are my flight tickets?

Have you received a Holiday Confirmation Invoice? If so your E-ticket is attached. If not then it will be sent to you 1-2 weeks before departure. If your flight is with EasyJet, then you will have to check-in online using the EasyJet website when it opens 30 days before your departure date. If you have any doubts then do speak to your booking agent.

 

Do I get a meal on the flight?

With all of our short haul flights to Greece, Austria and France - meals and drinks are not included. There is a buy on board service for snacks and drinks.

 

How long is the transfer?

The transfer is done by coach, car or minibus and these are guide times, not accounting for traffic or delays:

  • Vassiliki:  Preveza airport is 1hr 30m from Surf Hotel Beach Club
  • Porto Heli:  Athens airport is 2hr 45m to 3 hours from Nautica bay Beach Club
  • Horto-Pelion:  Volos airport is 1hr 40m from Leda Beach Club

 

What is the baggage allowance on the plane?

Windsurf boards are £49 per windsurf for up to 20 kg on our charter plane / £70 for up to 32kg, which includes the transfer in Greece (return). They will go as outsize baggage. We advise you pack your sails and boom in with your board because the maximum quota of baggage, per person, is as follows:

1 piece hand (5 kilos)
1 piece hold (20 kilos)
1 piece outsize (20-32 kilo)

These are provided as a guide - please ask a member of U.K office staff for specific baggage allowances.



How do I pay my balance and when is it due?

Your balance is due 10 weeks before your departure. 

With your holiday invoice you will be sent a link to our Client Area where you can pay your balance online via our secure server. It is cheaper to pay online than by phone.
Pay online: no charge for debit cards and 2.5% for credit card payments.
Pay over the phone: £2 charge for debit cards and 3.5% for credit cards.

 

What forms of payment do you accept?

We accept payment using: Maestro, Delta, Solo, Visa debit, Mastercard debit, Visa, Mastercard and American Express.

We do not accept cheques or money transfers, unless it is for a group of 10 or more.

 

Can I view and make payments towards the cost of my holiday?

Yes, simply head to our ‘Client Area’ site, you will need your booking reference, departure date and lead passenger’s name to access this service.

 

What deals and discounts are available?

For our latest offers visit the pages below:

Ski & board deals   Beach Club offers   Yacht offers

 


I can't find a deal or price I saw before?

All our holidays are subject to availability and prices can change at any time. When you make a search on our website for a specific holiday, our website will then check the live availability and the current price. Offers are also subject to change without notice but we will always try to warn you if a deal or offer is coming to an end.

 

Do I need specialist Travel Insurance?

Yes, we require you to have suitable insurance cover for the travel arrangements you have booked with us and any activities that you expect to take part in. Our policy has been specially made for clients taking part in our holidays by Endsleigh. Check it out to see whether it may suit you. [more on insurance]

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